Shipping

Effective Date: July 1 , 2026

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Available shipping methods, delivery estimates, and shipping charges may vary depending on the destination, order contents, product availability, and selected delivery method.

1. Shipping Destinations

We primarily ship orders to customers within the United States.

Shipping availability may vary for Alaska, Hawaii, U.S. territories, military addresses, remote locations, and other destinations with carrier restrictions.

Available shipping options and applicable charges will be displayed during checkout.

2. Order Processing

Orders generally require 1–2 business days for processing before shipment.

Processing may take longer during:

• Holidays
• Major promotional periods
• Seasonal demand
• Unexpected order volume
• Product availability issues
• Payment verification
• Special-order or personalized product preparation

Orders may be processed during regular business days, while carrier pickup schedules may vary.

3. Standard Shipping

Standard shipping is available for eligible U.S. orders.

Delivery generally takes approximately 1–3 business days after shipment, depending on destination and carrier conditions.

Delivery estimates are not guaranteed dates unless specifically stated at checkout.

4. Expedited Shipping

Where available, expedited shipping options may be offered at checkout.

Expedited services generally reduce transit time but do not necessarily eliminate order processing time.

Orders placed after the applicable processing cutoff may ship on the following business day.

Carrier delays, weather, transportation disruptions, and other circumstances outside our reasonable control may affect delivery estimates.

5. Shipping Charges

Shipping charges may depend on:

• Destination
• Order value
• Package weight and dimensions
• Shipping method
• Promotional offers
• Other applicable fulfillment factors

The applicable shipping charge will be shown during checkout before the order is submitted.

6. Free Shipping Offers

From time to time, we may offer free or reduced shipping.

Eligibility requirements, minimum purchase thresholds, excluded destinations, and other promotional conditions will be disclosed when the offer is presented.

Unless otherwise stated, free-shipping promotions apply only to eligible products and destinations.

7. Tracking

Once an order has shipped, tracking information may be provided by email or through your customer account.

Tracking information may take some time to become active after the carrier receives the package.

Carrier tracking information is the most current source for shipment status.

8. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your address carefully before completing an order.

Once an order enters fulfillment or has been shipped, we may not be able to change the destination.

Additional costs resulting from an incorrect or incomplete address may be the customer’s responsibility.

9. Order Changes and Cancellation

If you need to change or cancel an order, please contact customer service as soon as possible.

We cannot guarantee that changes or cancellations can be made after an order has entered processing.

Orders that have already shipped may need to be handled according to our Returns & Exchanges Policy.

10. Multiple Packages

An order may be divided into multiple shipments.

This may happen when products are fulfilled from different facilities or require different handling.

Each shipment may have its own tracking information.

11. Delayed Shipments

Delivery estimates may be affected by:

• Severe weather
• Carrier disruptions
• High seasonal volume
• Transportation delays
• Incorrect address information
• Customs processing
• Natural disasters
• Other events outside our reasonable control

We will make reasonable efforts to assist with delivery issues.

12. Delivered but Not Received

If tracking shows that a package has been delivered but you cannot locate it, please check:

• Your mailbox or delivery area
• Around entrances or other secure locations
• With household members
• With neighbors
• Any delivery instructions associated with the order

If the package remains missing, contact the carrier and our customer service team.

We may assist with an appropriate carrier investigation.

13. Lost Packages

If a shipment is determined to be lost during transportation, we will review the circumstances and work with the applicable carrier where appropriate.

The available resolution may depend on carrier findings, order information, and applicable law.

14. Damaged Packages

If a package arrives visibly damaged, retain the packaging and take photographs when possible.

If the product inside is damaged, contact customer service with your order information and photographs.

We will review the issue and determine the appropriate remedy.

15. International Shipping

International shipping may be available for selected destinations.

International customers may be responsible for:

• Customs duties
• Import taxes
• Brokerage charges
• Local taxes
• Other destination-specific fees

These charges are generally determined by the destination country’s authorities and are outside our control.

International delivery times may vary significantly because of customs processing.

16. PO Boxes and Military Addresses

Certain shipping services may have restrictions concerning PO Boxes, APO/FPO addresses, or other specialized destinations.

Available options will be shown at checkout when possible.

17. Personalized and Made-to-Order Products

Personalized or made-to-order products may require additional processing time.

Any applicable preparation time will be communicated on the product page or during checkout.

18. Shipping Policy Changes

We may update this Shipping Policy when our fulfillment operations, shipping services, carriers, or legal requirements change.

The current version published on our website applies to future orders unless otherwise required by law.

Last Updated: July 1 , 2026