Terms & Conditions

Effective Date: July 1 , 2026

These Terms & Conditions govern your use of our website and your purchase of products and services through our online store.

By accessing our website, creating an account, placing an order, participating in a program, or otherwise using our services, you agree to these Terms and the policies referenced within them.

If you do not agree with these Terms, please discontinue use of the website.

1. Website Use

You may use our website only for lawful purposes.

You agree not to:

• Violate applicable laws or regulations
• Attempt unauthorized access to our systems
• Interfere with website security or functionality
• Upload malicious software or harmful code
• Use automated methods to access or collect website information without authorization
• Submit fraudulent information
• Impersonate another person or organization
• Abuse return, refund, promotional, or customer service procedures
• Use website content for unauthorized commercial purposes

We may restrict or terminate access where reasonably necessary to protect our website, customers, business, or legal rights.

2. Product Information

We make reasonable efforts to present accurate product descriptions, photographs, materials, dimensions, colors, sizes, and other information.

However, minor differences may occur because of:

• Screen settings
• Lighting conditions
• Manufacturing variations
• Handcrafted production
• Material characteristics
• Product updates

Such variations do not necessarily indicate a product defect.

3. Handcrafted Products

Certain products may be handmade or assembled using materials that naturally vary from piece to piece.

Small differences in color, texture, dimensions, pattern, or finish may occur.

These characteristics may be part of the nature of the product rather than defects.

4. Personalized Products

For personalized, engraved, customized, or made-to-order products, customers are responsible for reviewing submitted information before completing an order.

We are not responsible for errors in personalization information submitted by the customer.

We may decline personalization requests that contain unlawful, infringing, abusive, or otherwise inappropriate content.

5. Product Availability

Products may become unavailable without notice.

We may:

• Limit quantities
• Modify product specifications
• Discontinue products
• Restrict sales to certain destinations
• Correct product information
• Remove products from the website

Product availability displayed online is not a guarantee that an item will remain available until an order is completed.

6. Pricing

Prices displayed on the website may change at any time before an order is submitted.

We make reasonable efforts to maintain accurate pricing information.

If a material pricing or product-information error affects an order, we may contact you before fulfillment or cancel the affected order and provide an appropriate refund.

Applicable taxes and shipping charges may be added during checkout.

7. Orders

Submitting an order constitutes a request to purchase the selected products.

An order confirmation confirms receipt of your request but does not necessarily mean that the order has been finally accepted.

We may cancel or limit an order where reasonably necessary, including because of:

• Product availability
• Pricing errors
• Payment problems
• Suspected fraud
• Unusual purchasing activity
• Unauthorized resale
• Shipping restrictions
• Technical errors
• Violations of these Terms

If payment has already been collected for a cancelled order, an appropriate refund will be issued.

8. Payment

You must provide valid payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

Payments may be processed through third-party payment providers.

We are not responsible for delays caused by payment authorization, verification, or security procedures controlled by those providers.

9. Shipping

Shipping and delivery are governed by our Shipping Policy.

Delivery estimates are provided for planning purposes and are not guaranteed unless expressly stated.

Some orders may be divided into multiple shipments.

10. Returns and Exchanges

Returns, exchanges, refunds, damaged-product claims, and other post-purchase matters are governed by our Returns & Exchanges Policy.

Nothing in these Terms is intended to remove or limit consumer rights that cannot legally be excluded.

11. Subscriptions and Memberships

If we provide subscription, membership, rewards, or similar services, additional terms may apply.

Subscription fees, renewal schedules, cancellation requirements, benefits, and eligibility conditions will be disclosed through the applicable program.

Unless otherwise stated, cancelling a subscription does not automatically cancel an order that has already entered processing.

12. Promotions and Discount Codes

Promotional offers may have additional terms.

Unless otherwise stated:

• Only one promotional code may be used per order
• Promotional codes may have expiration dates
• Certain products may be excluded
• Offers may not be combined
• Promotions may be limited to eligible customers or destinations
• Promotional benefits may not be transferred
• Promotional discounts have no cash value unless required by law

Specific promotional terms control if they conflict with these general Terms.

13. Gift Cards

Gift cards may be subject to additional terms displayed at the time of purchase.

Unless required by applicable law, gift cards are generally non-refundable and may not be redeemed for cash.

Lost or stolen gift cards may not be replaceable where prohibited by applicable law.

14. Intellectual Property

The website and its content may include:

• Trademarks
• Logos
• Product names
• Photographs
• Graphics
• Text
• Videos
• Designs
• Software
• Page layouts
• Other proprietary materials

These materials are owned by or licensed to us and are protected by applicable intellectual property laws.

You may access website content for personal, non-commercial use in connection with using the website.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without authorization.

15. Customer Reviews and User Content

If you submit a review, photograph, video, comment, testimonial, or other content, you represent that you have the right to submit it.

You should not submit confidential information or content belonging to another person without appropriate authorization.

To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content in connection with our business and services.

We may remove content that violates applicable law or these Terms.

16. Third-Party Services

We may use third-party services for:

• Payment processing
• Shipping
• Fulfillment
• Analytics
• Advertising
• Customer service
• Product reviews
• Fraud prevention
• Website functionality
• Subscription management

Third-party services may have separate terms and privacy policies.

17. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience.

We do not necessarily control or endorse third-party websites and are not responsible for their content, availability, security, or privacy practices.

18. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available
• The website will be uninterrupted
• Website information will always be completely error-free
• Product information will always be current
• Technical problems will never occur

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products purchased through it.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

21. Privacy

Your use of the website is also governed by our Privacy Policy.

The Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected.

22. Governing Law

These Terms will be interpreted according to applicable law, subject to mandatory consumer protection laws that may apply to your transaction or place of residence.

Nothing in this section is intended to waive rights that cannot legally be waived.

23. Dispute Resolution

If you have a concern regarding an order, product, service, or use of our website, we encourage you to contact customer service first so that the matter can be reviewed and resolved where reasonably possible.

Nothing in these Terms prevents a consumer from exercising rights or remedies that cannot legally be waived.

24. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

25. No Waiver

Our failure to enforce a provision of these Terms does not constitute a permanent waiver of that provision or any other right.

26. Changes to These Terms

We may update these Terms from time to time to reflect changes in our website, products, services, business practices, or applicable legal requirements.

The updated version will be posted on our website with a revised effective date.

27. Entire Agreement

These Terms, together with our Privacy Policy, Returns & Exchanges Policy, Shipping Policy, and any applicable additional terms, constitute the agreement governing your use of our website and online services.

Additional terms displayed for specific products, promotions, subscriptions, or programs may also apply.

28. Contact

For questions regarding these Terms, products, orders, shipping, returns, or customer service, please use the customer service contact information published on our website.

Last Updated: July 1 , 2026